Terms of Service

These Terms of Service govern your use of the Lolomiri online store operated by AGNAR GROUP LTD, registered at 16 Millham Street, Blackburn, England, BB1 6EU. By browsing our website at lolomiri.shop or placing an order, you agree to the terms set out below. We sell to customers in the United States and Europe.

Who we are and what these terms cover

AGNAR GROUP LTD operates the Lolomiri storefront. We are the seller of record for all products listed on our website. Our store is built on the Shopify platform, which provides the technical infrastructure for browsing, checkout, and order management. Shopify is not the seller and is not responsible for product quality, order fulfilment, or customer service.

Products and pricing

We make reasonable efforts to ensure that product titles, descriptions, images, colours, and specifications are accurate. However, screen displays, lighting during photography, and device settings can affect how a product appears. If you receive an item that does not match its listing, please contact us so we can resolve the issue.

Prices shown on our website are subject to change without notice. Taxes, duties, and shipping costs are calculated at checkout based on your delivery location. If we identify a clear pricing error before dispatch, we will contact you to confirm or cancel the order before processing payment.

Placing an order

When you submit an order, you provide us with accurate billing, shipping, and contact information. We will send you an order confirmation email once your order has been received. Your order is accepted and a contract is formed when we confirm that your order has been dispatched.

We may contact you to clarify or cancel an order if the product is unavailable, payment cannot be authorised, the delivery address is incomplete or incorrect, or we suspect fraudulent activity. If we cancel an order after payment has been taken, we will issue a full refund.

Payment

You authorise us to process payment for your order using the payment method you provide at checkout. We do not store full card numbers or security codes. If payment fails, we will notify you and give you the opportunity to complete your order with a valid payment method.

Delivery and returns

Shipping details, including delivery areas, estimated timeframes, and carrier information, are set out in our Shipping and Delivery policy. Please review that policy for specifics relevant to your order.

Returns, refunds, and exchanges are handled according to our published Returns policy. Nothing in these terms limits your statutory rights as a consumer under applicable law in your country of purchase.

Using our website responsibly

When using lolomiri.shop, you agree not to:

  • Attempt to gain unauthorised access to any part of the website or its systems
  • Interfere with the website's operation or security
  • Use the site to commit fraud or impersonate another person
  • Copy, scrape, or redistribute our content for commercial purposes without permission

These restrictions do not limit your right to leave honest reviews, make complaints, or exercise any consumer protection rights.

Our content and your rights

The Lolomiri brand name, logo, original text, and design elements on this website are protected. You may not reproduce, distribute, or commercially exploit them without our written permission. This does not affect your rights to the products you purchase or to content you create yourself.

Website availability

We aim to keep our website available at all times, but it may be temporarily unavailable due to maintenance, technical issues, or events beyond our reasonable control. We do not guarantee uninterrupted or error-free access.

Changes to these terms

We may update these terms to reflect changes in our services, policies, or legal requirements. The version published on this page is the one in effect at the time you place an order. Changes do not apply retroactively to orders already confirmed.

Questions or concerns

If you have any questions about these terms or need help with an order, please reach out to us at hassan@lolomiri.shop. We are happy to help clarify anything on this page.