Privacy Policy
This Privacy Policy explains how Lolomiri, operated by AGNAR GROUP LTD, handles personal information when you visit lolomiri.shop or place an order. We are based in Blackburn, England, and serve customers in the United States and Europe. By using our store, you agree to the practices described here.
Information We Collect
We collect personal information in three ways: directly from you, automatically through your browser, and from service providers who help us run the store.
What you provide to us. When you place an order, contact our support team, or interact with the store, you may share your name, email address, phone number, billing address, and shipping address. If you create an account, we store your login credentials and order history. Information you give us in customer service messages, return requests, or form submissions is also collected.
Transaction and payment data. To process your order, we need details about the items purchased, order amount, payment status, delivery information, and transaction records. Full card numbers, security codes, and complete payment account credentials are handled by our payment processor and are not stored on our servers.
What we collect automatically. When you browse lolomiri.shop, your device may send us your IP address, browser type, device information, pages visited, links clicked, search queries, and interactions with your cart or checkout. This data helps us maintain security and understand how the store performs.
How We Use Your Information
We use your information to fulfil orders, process payments, arrange delivery, provide customer support, manage returns and refunds, and keep the store running securely. We also use data to prevent fraud, protect your account, and meet legal obligations.
Where you have opted in, we may use your email to send marketing communications about new products or promotions. You can withdraw this consent at any time by using the unsubscribe link in any email we send or by contacting us directly.
Analytics and site-improvement activities are carried out only to the extent necessary for operating and maintaining the store, and they are separate from order fulfilment.
Who We Share Information With
We share personal information only with service providers who help us operate the store, and only to the extent necessary for their role. This includes our platform provider Shopify, payment processors, shipping and delivery partners, and customer support tools.
Shopify processes your personal information in accordance with its own policies. You can read the Shopify Consumer Privacy Policy to learn more about how Shopify handles data on our behalf.
We may also disclose information when required by law, to protect our legal rights, or in connection with a business transfer or reorganisation. We do not sell your personal information for cross-context behavioural advertising.
Cookies and Tracking Technologies
Cookies and similar technologies help us keep the store functional, remember your preferences, understand how visitors use the site, and support marketing where appropriate consent has been given.
We use the following categories:
- Essential cookies — required for core functions such as maintaining your session, keeping your cart, and completing checkout.
- Preference cookies — help remember your language, region, or other display choices.
- Analytics cookies — allow us to measure site performance and identify areas for improvement.
- Marketing cookies — used only when you have consented, to deliver relevant advertising.
You can manage non-essential cookies through our cookie banner or privacy preference tool. You may also adjust your browser settings, but please note that disabling essential cookies can prevent you from adding items to your cart, logging in, or completing a purchase.
For general information about how Shopify uses cookies, see the Shopify Cookie Policy. That page describes Shopify's own cookie practices and does not replace the specific disclosures above about technologies installed on our store.
How We Protect and Retain Your Data
We take reasonable technical, administrative, and organisational measures to protect your personal information, limit access to it, and require our service providers to handle it responsibly. However, no method of transmission over the internet or electronic storage is completely secure. We cannot guarantee absolute safety, but we work to reduce risks proportionate to the sensitivity of the data and the nature of our business.
We retain personal information only for as long as necessary to fulfil the purposes described in this policy, maintain required business records, resolve disputes, and comply with applicable legal obligations. When data is no longer needed, we delete or anonymise it.
Your Choices and Rights
Depending on your location, you may have rights under applicable privacy laws, such as the right to request access to your personal information, ask for corrections, request deletion, object to certain processing, restrict how your data is used, or withdraw previously given consent. Customers in the European Union and United Kingdom may have rights under the UK GDPR or EU GDPR. Customers in certain US states may have rights under state privacy laws.
To exercise any of these rights, email us at hassan@lolomiri.shop. We may need to verify your identity before acting on a request, in order to protect your information from unauthorised access.
Children and Policy Updates
Lolomiri is not intended for children, and we do not knowingly collect personal information from children. If you believe a child has provided us with personal data, please contact us so we can address the situation.
We may update this Privacy Policy as our business, technology, or legal requirements change. Any revisions will be reflected on this page.
Contact Us
If you have questions about this Privacy Policy, wish to exercise your rights, or need to report a privacy concern, please reach out:
AGNAR GROUP LTD
16 Millham Street, Blackburn, England, BB1 6EU
Email: hassan@lolomiri.shop